These changes increased the likelihood and degree to which the system would automatically nose the plane downward. In particular, the FAA complained that Boeing failed to disclose late changes in the software system. FAA bureaucrats claimed that Boeing misled them. The FAA and Boeing both came under Congressional and media scrutiny. The crews, unaware of the system’s existence, could not disengage it, lost control, and crashed. Investigations suggested early on that a faulty single sensor on each plane triggered the software, which nosed the planes downward. Finding Suitable ScapegoatsĪfter the second 737 MAX crash, governments worldwide grounded the 737 MAX.
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